At TheSparkyDivine, we value our clients’ time and strive to provide the best beauty and makeup services. Please read our Refund & Cancellation Policy carefully before making a booking.
1. Booking Advance
All bookings are confirmed only after the required advance payment is received.
2. Cancellation by Client
If a client cancels a confirmed booking, the advance payment is non-refundable.
3. Rescheduling
Clients may request to reschedule their booking at least 48 hours before the scheduled appointment. Rescheduling is subject to availability and may be allowed only once.
4. No-Show
If the client fails to appear at the scheduled appointment without prior notice, the booking will be treated as a No-Show, and no refund or rescheduling will be provided.
5. Late Arrival
Clients arriving significantly late may receive a shortened service or, if necessary, the appointment may be cancelled without any refund.
6. Cancellation by TheSparkyDivine
If TheSparkyDivine is unable to provide the booked service due to unavoidable circumstances, the client may choose either:
• A full refund of the advance payment, or
• Rescheduling to the next available date.
7. Refund Processing
Approved refunds, if applicable, will be processed through the original payment method within 7–10 business days.
8. Third-Party Bookings
TheSparkyDivine is not responsible for any payments, refunds, or disputes related to services booked directly with freelance partners outside the official TheSparkyDivine booking process.
9. Policy Updates
TheSparkyDivine reserves the right to modify this Refund & Cancellation Policy at any time. Any updates will be published on this website and become effective immediately.
